Privacy Policy

Effective date: 14 August 2025

Contact: hello@aestheticsbyclouds.com

Address: 26 Stert Street, Abingdon, Oxfordshire, OX14 3JP

1) Introduction

This Privacy Policy explains how Aesthetics by Clouds collects, uses, discloses, and safeguards your personal data when you visit our website, make an enquiry, or use our services.

2) What Personal Data We Collect

Full name
Email address
Phone number
Health or medical information
Payment details
Communications via WhatsApp, direct messages, or contact forms
Preferences or feedback

3) How We Collect Your Data

Contact or booking forms
Newsletter sign-up
Direct communication (WhatsApp, DMs, email)
Appointments or consultations
Paper forms
Website cookies or analytics

4) Why We Collect Your Data

Respond to enquiries or bookings
Deliver services
Process payments
Comply with legal obligations
Marketing (if opted in)
Improve services

5) Our Legal Basis for Processing Data

Consent
Contract
Legal obligation
Legitimate interest

6) How Long We Keep Your Data

We keep data for up to 6 years from the last interaction.

7) How We Protect Your Data

We use secure, encrypted systems and restrict access to authorised personnel only.

8) Sharing Your Data

We may share data with booking systems, marketing platforms, payment processors, analytics tools, or medical/insurance professionals (as required).

9) Your Rights Under GDPR

Access your data
Correct information
Request deletion
Withdraw consent
Object to processing
Complain to the ICO

10) Cookies

We use cookies to improve your experience. You can manage these via browser settings.

11) Policy Updates

We may update this policy. Changes will be posted here.